Privacy Policy
AmericanRed.ai LLC · Effective date: 2026-07-07
This Privacy Policy describes how AmericanRed.ai LLC ("AmericanRed.ai," "we," "us") collects, uses, and protects information in connection with our website and our inbound call-answering services for political campaign clients.
1. Information we collect
- Client and staff contact information. When a campaign becomes a client, we collect business contact information for the campaign's authorized personnel — such as name, role, email address, and, if voluntarily provided, mobile phone number — during onboarding.
- Call records processed for clients. Our service answers inbound calls placed to a client campaign's phone line. We process call information — such as caller-provided name, callback number, and message content — on behalf of, and for delivery to, that client campaign.
- Website information. If you email us or contact us through this site, we receive the information you choose to send.
2. How we use information
- To provide, operate, secure, and support our services;
- To deliver operational alerts (for example, an email, phone, or text-message notification to a client's authorized staff when an inbound call requires attention) to individuals who have opted in;
- To communicate with clients about their account and service;
- To comply with legal obligations.
3. Text messaging and mobile information
Mobile phone numbers collected for our SMS program are used solely to deliver the operational alerts described in our SMS Terms & Conditions. Text messaging originator opt-in data and consent are not shared with any third parties. We do not sell mobile numbers or consent data. We do not send marketing or promotional text messages.
You may opt out of text messages at any time by replying STOP to any message, or by emailing win@americanred.ai. Reply HELP for help. Message and data rates may apply. Message frequency varies.
4. How we share information
We share information only as needed to operate the service: with service providers that perform functions on our behalf (such as telecommunications carriage, hosting, and data storage) under obligations appropriate to that work; with the client campaign on whose behalf a call record was created; and where required by law. We do not sell personal information, and we do not share personal information — including mobile information — with third parties or affiliates for their marketing or promotional purposes.
5. Data retention and security
We retain information for as long as needed to provide the service to the relevant client and to meet legal and operational requirements, after which it is deleted or de-identified. We use commercially reasonable administrative and technical safeguards, including encrypted transmission and access controls, to protect information in our care.
6. Your choices
Authorized client contacts may review, update, or remove their contact information, or withdraw SMS consent, at any time by replying STOP or contacting win@americanred.ai. Opting out of text messages does not affect access to the underlying service; alerts can be delivered by email or phone instead.
7. Changes and contact
We may update this policy from time to time; the effective date above reflects the latest revision. Questions may be directed to AmericanRed.ai LLC at win@americanred.ai.